The scope of returns and refunds for all products is outlined below. All returns and refunds for our products will adhere to the following terms and conditions.
If you happen to receive a product with a fault, manufacturing defect, or if the wrong item is sent, we will do our best to promptly replace it. However, kindly note that we request you to create a thorough unboxing video, covering all sides of the product packet and clearly displaying all areas, including the main label. Afterward, you may proceed to request a replacement for the new product. Your cooperation in making a proper unboxing video is essential to ensure a smooth and hassle-free replacement process.
You will receive a full refund for the product only if we do not have the same product available in stock for replacement. Otherwise, in all other instances, we will proceed with replacing the product.
Any modifications to this rule will be clearly stated in the product description. Unless otherwise specified, all products will adhere to the policies mentioned above.
For product refunds, if you are dissatisfied with the product quality or no longer require it, we offer a full refund of the amount paid. However, please note that customers are responsible for the return courier charges, which are non-refundable. The refund will be for the full amount of the order that you initially paid.
To Take your product refund please make sure that product should be in original condition with their accsereios and dont have any kind of dent or scratches on it . On that condition you will be able for full refund otherwise you will get partial refund .
To request a product refund, kindly ensure that the product is in its original condition with all accessories and free from any dents or scratches. Meeting these conditions will qualify you for a full refund; otherwise, a partial refund may be applicable.
The return and refund timeline is within 7-10 days from the delivery date. After this period, customers will not be able to request the same. If the product comes with an official warranty, clearly mentioned in the product overview or description, customers can submit warranty claims until the specified warranty date.
Upon receiving the returned product, it undergoes quality control (QC) assessment. Subsequently, our executive will reach out to you for your bank details/UPI to process the refund. This entire procedure typically takes 4-7 working days. While Autopowerz strives to initiate refunds promptly, the maximum timeline for both the refund and QC checking is 4-7 days. We appreciate your understanding and cooperation to ensure a hassle-free return and refund process.
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